Discovery Perks Terms and Conditions

  1. Any individual or authorized representative of a company engaged in making hotel, meetings and/or event bookings for clients, employees, colleagues and other guests are eligible to be a member of the DISCOVERY PERKS.
  2. Member must be at least 18 years of age.
  3. Membership is not transferable.
  4. Membership in DISCOVERY PERKS is open only to individual residents in countries where the program is permitted by law.
  5. Membership in DISCOVERY PERKS is valid within two (2) years.
  6. The Hotel reserves the right to refuse Membership without a given reason or reject any application if the required information is not supplied accurately and in full.

  1. Participation in DISCOVERY PERKS and earning or redeeming points is void when prohibited by law (including, for the avoidance of doubt, United Kingdom and United States anti-bribery laws which apply internationally) and is subject to any other applicable laws and regulations.
  2. Some employers, by policy, may prohibit or restrict employee participation in DISCOVERY PERKS and DHC assumes no responsibility or liability for compliance with such policies. Members are responsible for complying with any applicable terms and conditions of their employment, their employer’s internal policies and procedures or any other rules or regulations to which they are subject.
  3. DHC reserves the right to show employers of active and inactive members their account details including previous and current points earned, eligible bookings that earned points, etc., as it is required, for whatever valid and legal purpose it will serve.
  4. For corporate bookers and business travel agents, participation in DISCOVERY PERKS requires prior approval of Member’s employer. Members are responsible for obtaining such prior approval and by accepting these terms and conditions during the registration process. Members are confirming that their employer has consented to their participation in DISCOVERY PERKS. DHC may require the employer’s approval in writing to be produced for verification upon demand at any time as a condition of becoming or continuing as a Member and DHC reserves the right to cancel the Membership of those Members who cannot produce such written approval. Members agree to indemnify and hold harmless DHC and its affiliates from any liability, costs and damages relating to the claims of any third party arising from a failure of a Member to obtain prior approval of their employer to participate in DISCOVERY PERKS.
  5. Members who change their employer must (a) update their contact details with their sales manager (b) obtain the prior approval of their new employer to participate in DISCOVERY PERKS and (c) provide any further information requested by DHC in accordance with the above. For the avoidance of doubt, these terms and conditions are personal to the Member and shall apply in full to the Member irrespective of any change of employer.
  6. Companies who have assigned representatives to become official members of DISCOVERY PERKS in their behalf indemnifies DHC from any liability, costs and damages relating to unauthorized redemption or use of rewards points by assigned representative/s during and after employment of said representatives, unless otherwise official documentation was submitted to DHC to report any changes in official representatives of said company. Such changes will take effect within 48 hours upon receipt of official documentation.
  7. Members who have been assigned to represent their companies are deemed accepted as official representatives of said companies to book, earn, transfer and redeem rewards in behalf of the company. It is understood that all transactions carried out within the period of assignment by company are valid and authorized by their companies. Members who resign from their companies during the term of assignment are expected to transfer points earned from the program to the next assignee. Companies are expected to provide officials documents to DHC to request change of assignee and transfer of points. Failure to do so will indemnify DHC from any liability, costs and damages relating to the unauthorized redemption or use of rewards points by previous representative, with malice or not.

  1. The points of DISCOVERY PERKS are computed based on qualifying room rates in participating hotels. Service charges, taxes, and other incidental charges are not eligible for PERKS points.

QUALIFYING ROOM RATES:

  • DISCOVERY SUITES: P4,000++
  • DISCOVERY PRIMEA: P6,000++
  • DISCOVERY SHORES BORACAY: P9,500++
  • CLUB PARADISE PALAWAN: P7,700++
  1. It is the Members’ responsibility to quote their DISCOVERY PERKS membership number when making reservations.
  2. To check their point balance and transaction activities, members can email their sales manager or the PERKS Membership Services Manager at perksmembership@discovery.com.ph, to get an update.
  3. Members who are missing credit from their DISCOVERY PERKS member account must notify the PERKS Membership Services Manager within 30 days of the checkout date. Failure to notify the membership services team, will result to non-credit of the relevant PERKS points.
  4. Members can verify their points two (2) business days after their guest/s have checked out. Any claims for missing PERKS points can be forwarded to PERKS Membership Services via email at membership@discoveryperks.com.ph
  5. A member must have been enrolled as a DISCOVERY PERKS member at the time of stay of guest booked in order to earn PERKS points.
  6. PERKS points are only valid until January of the following year.

  1. Members may redeem their PERKS points for rewards by filling out this online form. Alternatively, they can also email their sales manager regarding their desired redemption.
  2. Member must wait for an email confirmation from the Perks Membership Manager to ensure that reward will be processed. Reward confirmation will be based on the member’s point balance versus the reward to be redeemed.
  3. Members are solely responsible for making reservations and for confirmation of stays or services provided by DISCOVERY PERKS participating partners that accept PERKS Rewards Certificates.
  4. Unused vouchers or reward certificates cannot be returned for credit to the Members’ accounts or exchanged for cash.
  5. The Hotel is not responsible for Redemption Partners’ withdrawal from the program or Partners’ rewards cancellation, which may affect the rewards offered.

  1. Whenever there is a change of personal particulars, it is the Member’s sole responsibility to update their membership record with their sales manager.
  2. The safekeep of the Reward Certificates is the sole responsibility of the member. There shall be no replacement of reward certificates.
  3. The PERKS Membership Services Office reserves the right to correct any Member statements or PERKS Point accruals or balances that are incorrect due to processing errors.
  4. The Hotel reserves the right to amend the rules, restrictions, program benefits, and special offers without notice. The Hotel reserves the right to terminate the PERKS program at any time.
  5. Earning of PERKS Points and redemption of Rewards are subject to all applicable laws and regulations.
  6. Benefits and Rewards received under DISCOVERY PERKS may be subject to taxes. Such taxes are the sole responsibility of the Member who is the recipient of the said benefit or Reward.
  7. The Hotel makes no warranties or representations, whether expressed or implied, and expressly disclaim any and all liability (including consequential damages) with respect to the quality of goods or services claimed, redeemed and/or enjoyed through DISCOVERY PERKS.
  8. All conditions, warranties or other terms implied by law are excluded to the fullest extent permitted by applicable laws and regulations. In the event any Member transfers the use of any Reward Certificate, this Clause shall also apply to the transferee.
  9. The Hotel and/or PERKS reserve the right to adjust the PERKS Point values as and when necessary to reflect changing market conditions.
  10. Fraud or abuse concerning DISCOVERY PERKS or Reward usage is subject to appropriate administrative and/or legal action by the Hotel and/or DISCOVERY PERKS participating partners.
  11. This Program is void where prohibited by law.
  12. DISCOVERY PERKS is a program operated by the Hotel. Service providers may also have access to Members’ records.
  13. All interpretations of the Program Terms and Conditions shall be at the sole discretion of the Hotel.
  14. The Program, and its Terms and Conditions shall be governed by Philippine law. In the event of any dispute, the Member agrees to submit to the exclusive jurisdiction of the courts of Philippines.

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Reviews

  • COZY AND HOMEY. This was our 6th or 7th stay and the staff is still very accommodating. The location is strategic being right beside convenience stores, mall, and restaurants… I can say we plan to make it a habit to greet the new year here.”

    feetdraggerdoctor, Tripadvisor

  • OUTSTANDING AND FRIENDLY SERVICE. The service at the facility is outstanding from arrival to departure. Any thing you ask for is done promptly and with a smile. The gym is pretty good with all the requirements of a hotel gym, with sauna, personal trainers and group classes.”

    gdogs2, Tripadvisor

  • FABULOUS LOCATION AND SUPERB STAFF. The suites themselves are excellent with modern self catering facilities, fabulous bathrooms, comfy beds and exceptionally clean. The location is great for the CBD and restaurants and malls are all close by.”

    AdrianM853, Tripadvisor

  • COMFORTABLE HOME AWAY FROM HOME. I stayed in the Discovery suites hotel for 7 weeks in March and April while in Manila for work. And it was very easy for me to start calling it home after a few days! The location is great – podium mall across the street, Starbucks next door and across the street, megamall and Robinson’s galleria only a couple of blocks away.”

    pconneen, Tripadvisor