Home Safe

We’ve adopted a new mindset in sustaining best practices of facility and proper hygiene even without pandemic disease or outbreak of disease. For the safety of our guests and staff we have implemented the following procedures to allow us to provide better care for you.


SAFETY & HEALTH OF OUR EMPLOYEES

All employees & service partners are required to observe health protection measures, such as wearing face masks and face shields. Health monitoring procedures are implemented to prevent the spread of the disease in the workplace, with staff being required to accomplish a health questionnaire checklist and a COVID-19 tracking form from the company nurse. A designated team is in charge of ensuring employees will have access to the necessary equipment.

Guests will likewise be asked to accomplish the mandatory health check questionnaire by the Department of Health (DOH) upon check-in. Security will continue to use infrared temperature scanners and disinfectant spray at each entrance.


CLEAN ENVIRONMENT

We’ve identified the frequently touched surfaces and routinely disinfect these areas. We’ve also enhanced the facility and room cleaning and disinfecting guidelines. Alcohol-based hand sanitizer stations were installed at the entrances of our restaurants, restrooms, locker rooms, offices and other shared spaces.

 

Housekeeping will continue to be stringent about preventing the spread of the virus through heightened sanitation of surfaces in the hotels, resorts and offices. Equipment and surfaces are cleaned with disinfectants that are registered with the EPA (Environmental Protection Agency) to ensure a clean environment is maintained.

The housekeeping personnel should maintain wearing of complete personal protective equipment such as disposable mask, hand gloves, face shield or goggles and spray a disinfectant at the bottom part of shoes before entering the room and after cleaning the room.


GENERAL HYGIENE PRACTICE

All employees are advised to frequently wash their hands with soap and water, or 70% alcohol-based handrub after every activity, after touching their face mask, coming in contact with respiratory secretions or frequently touched surfaces or upon entry to premises.

 

 

FOOD SAFETY

Your meals are prepared in the kitchens which are regularly sanitized to avoid food contamination. Kitchen staff are required to wear face masks or shields and disposable gloves at all times to ensure that you can enjoy your meals to the fullest.

 

 

SOCIAL DISTANCE

Guests and hotel employees are advised to avoid the gathering of large groups of people in closed spaces. Restaurants are only open for delivery until further notice and interactions are guided by the “three-feet rule”.

 

 


THREE-FEET RULE

Social distancing will also remain in practice. Employees will be asked to maintain three feet apart when interacting with guests, attending meetings and workshops, and when in public areas such as the gym, restaurants, elevators, chapels, lockers, and the cafeteria.

 

Health & Safety

Health & Safety
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Reviews

  • COZY AND HOMEY. This was our 6th or 7th stay and the staff is still very accommodating. The location is strategic being right beside convenience stores, mall, and restaurants… I can say we plan to make it a habit to greet the new year here.”

    feetdraggerdoctor, Tripadvisor

  • OUTSTANDING AND FRIENDLY SERVICE. The service at the facility is outstanding from arrival to departure. Any thing you ask for is done promptly and with a smile. The gym is pretty good with all the requirements of a hotel gym, with sauna, personal trainers and group classes.”

    gdogs2, Tripadvisor

  • FABULOUS LOCATION AND SUPERB STAFF. The suites themselves are excellent with modern self catering facilities, fabulous bathrooms, comfy beds and exceptionally clean. The location is great for the CBD and restaurants and malls are all close by.”

    AdrianM853, Tripadvisor

  • COMFORTABLE HOME AWAY FROM HOME. I stayed in the Discovery suites hotel for 7 weeks in March and April while in Manila for work. And it was very easy for me to start calling it home after a few days! The location is great – podium mall across the street, Starbucks next door and across the street, megamall and Robinson’s galleria only a couple of blocks away.”

    pconneen, Tripadvisor