Confident in the growing Filipino hospitality industry, we at Discovery Hospitality Corporation (DHC) are excited about what the future holds as we leverage our brand equity and trust for further growth in hotel management and expansion.
Whether as a franchise partner or a hotel management operator, we help third-party owned hotels and resorts optimize costs and operations, maximize profitability and boost revenue. Inquire about our property management services, and leverage our pioneering expertise and trailblazing thought-leadership in building iconic, award-winning brands through world-class service, loyalty program, sales, distribution and reservations, and APAC renowned Digital Marketing, among others.
The Discovery Advantage
Discover an innovative approach to growing your business in terms of brand love and revenue. Backed by 20 years of experience, Discovery’s award-winning team is here to help you set new goals and develop a new approach to reaching them.
Discovery’s multi-awarded Filipino-centric hospitality, manifested in its intuitive service behavior and characterized by thoughtful gestures, is the backbone of DHC’s customer journey management. With every touch point carefully designed to deliver memorable experiences, DHC’s customer experience advantage translates to high customer satisfaction ratings, improved online reputation and high repeat guest ratio.
DHC’s Operations Management Program assembles business process disciplines that result to optimum work efficiency. Beyond operational guidance on service standards, polices and procedures, DHC’s work efficiency program combines high-touch customer service framework and high-tech business process automation. Business principles, across all units, ensure focus on optimizing revenue and profit.
At least 20 years of experience in authentic Filipino hospitality provides thought leadership in the design and development of hotel & restaurant business operations. From structural design to gastronomy, DHC trail-blazes in curating relevant experiences anchored on locality, customer needs and business trends and insights.
There is value in economy of scale, as well as sharing of best practices. It delivers operational efficiency and optimization of profit. DHC shares its wisdom and thought-leadership through project-based workshops, business audit, business planning organizational development, among others. Strategic shared services offer customers superior execution of key business processes at less operating expenses.